Before you ask
Ask the right one
Please only send me questions to my items
Tell me what’s wrong
Please refrain from using phrases like “I need help” or “Problem” in your subject lines. Write your subject line in Object – Deviation format
What do you like to achieve in the first place?
Please explain what your goals were and how did you not reached them
Write your Message
- You need a purchase code to submit the form. If you have a pre-sale question please use the item comment section of the item!
- List the problems
- Copy and paste any error message you see
- Explain what you did if the error suddenly occurs
- Tell me what you have done already to solve the problem